Refund Policy

You can have the full price you paid for a course refunded if all of these apply:

• you ask within 14 days of the purchase date
• you have viewed less than 20% of the course
• no certificate has been issued for that course

If you bought several courses in one order, each course is looked at on its own, and the refund is what you paid for that course after any multi-course saving.

• more than 14 days have passed since purchase
• you have viewed 20% or more of the course
• you have passed the final assessment and a certificate has been issued
• the account has been shared or the course content copied in breach of our terms

An authority or committee deciding not to accept a course is not, on its own, grounds for a refund, because we cannot control that decision. Please check before you buy if a decision names specific training.

If a technical fault on our side stops you from using a course and we cannot fix it within a reasonable time, we will refund you in full, whatever your progress. If you were charged twice or charged the wrong amount, we will correct it.

Email support@gulfmedethics.com or use the contact form, with the email address you used to buy and your order number. We reply within 1 business day. Approved refunds are returned to the card you paid with; your bank decides how long the money takes to appear, usually a few business days. Access to the refunded course ends when the refund is processed.

This policy is in addition to any rights you have under the consumer protection law that applies to you. It does not take any of those rights away.